GDPR

  

Writerrs takes the security of your data and our service very seriously. We are committed to providing an environment that is safe, secure, and available to all of our customers.

Read through this section to learn more about your rights under the EU General Data Protection Regulation (GDPR), how we use cookies, and more.

 

Questions

If you have any security related questions, or have discovered a vulnerability, we would love to hear from you. Please contact us at support@writerrs.com.

GDPR FAQ 

This page is intended to provide information about Writerrs’ GDPR compliance.

What is the GDPR?

The General Data Protection Regulation (GDPR) is a new European privacy law that goes into effect on May 25, 2018. The GDPR will replace the EU Data Protection Directive and will apply a single data protection law throughout the EU.

Data protection laws govern the way that businesses collect, use, and share personal data about individuals. Among other things, they require businesses to process an individual’s personal data fairly and lawfully, allow individuals to exercise legal rights in respect of their personal data (for example, to access, correct or delete their personal data), and ensure appropriate security protections are put in place to protect the personal data they process.

We have taken steps to ensure that we are compliant with the GDPR as of May 25, 2018.

What is Writerrs role under GDPR?

We act as a data controller under GDPR for the EU customer information we collect to provide our services and to provide timely customer support. This customer information may include things such as customer name, contact and billing information.

What personal data does Writerrs collect?

We store data that customers have given us voluntarily. For example we collect and store contact information, such as name and email address, when customers sign up for our products and services or seek support help. We may also collect other identifying information from our customers, such as IP addresses.

For further details on the information we collect, please visit our Privacy Policy.

 

How do I remove my personal data?

To exercise your Right to Erasure or desire to Opt-out, you can delete your Writerrs account at any time. This will remove our record of your email address, name, and all other personal data. This action is immediate and not reversible.

To delete your account and all personal data please follow the instructions here:

 

How do I access and export my personal data?

You can download all of the personal data associated with your Writerrs account at any time. The data is exported in a machine-readable format. To download your data, please follow the instructions here:

 

Contact information

Questions and concerns can be directed via email to support@writerrs.com.

 

Effective as of 5-25-2018

 

Cookies

What are cookies?

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

How does Writerrs use cookies?

We use cookies and other technologies to ensure everyone who uses Writerrs has the best possible experience. Cookies are used to identify and track visitors, their usage of Writerrs website, and their website access preferences.

How do I disable cookies?

Writerrs visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Writerrs website, with the drawback that certain features of the Writerrs website may not function properly without the aid of cookies.

What cookies does Writerrs set?

COOKIE NAME                      DESCRIPTION

_writerrs_app_session           Used to track whether you‘re logged in or not.

_ga
_gat
_gid 

__utma                                    Used by Google Analytics.
__utmb
__utmc
__utmz
__utmv           
__stripe_mid
__stripe_sid                            Used by Stripe to process payments for our website. 

Effective as of 5-25-2018

 

Third Party Infrastructure (link at footer) Change info below to providers we use)

We rely on the following third party service providers:

PROVIDER NAME                 DESCRIPTION

Green Geeks                          Hosts our production servers and backups.
Google Analytics                   Used for anonymous usage tracking.

Effective as of 5-25-2018